“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
Adelmo Family Care is very pleased to receive this award for the second year in a row. We work very hard at making sure our clients and our caregivers are happy and pleased with our service. This award is proof that we are reaching that goal, said John H Good, President of Adelmo.
The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services to name a few.
“We want to congratulate Adelmo Family Care for winning the “Best of Home Care” award and commend their commitment to placing high priority on client and employee satisfaction,” concluded Marcum.
To find out more about the “Best of Home Care” award or Home Care Pulse, please visit www.bestofhomecare.com.
About Home Care Pulse
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit www.homecarepulse.com for more information.
About Adelmo Family Care
Adelmo Family Care is a non-medical, in-home, senior-care company located in Joplin and serving the Carthage, Joplin and Neosho communities. Adelmo was founded in January 2009. Its mission is “We provide compassionate care, a watchful eye and a helping hand to our clients and their family.” Further information can be found on www.AdelmoFamilyCare.com